At Peachy Perx, a brand of Kridha Emporium, we are committed to providing premium-quality home furnishing and décor products. However, if your order doesn’t meet expectations due to a delivery issue or product damage, we are here to help with a hassle-free replacement or refund process.

1. Replacement Policy

We offer free replacement within 7 days of delivery in the following cases:

• The product is damaged or defective.
• You received a different item from what was ordered.

All products sold on www.peachyperx.com are covered under our replacement policy.

Important: Items must be returned in original packaging. To fast-track your request, we highly recommend sharing an unboxing or damage video when raising the issue.

2. Return & Refund Conditions

A refund will be issued only if:

• The item is damaged or different from what was ordered.
• A replacement is not available or cannot be arranged within 7 days of pickup.

Refunds will be credited to the original payment method used during the purchase.

3. Return Shipping

• In all eligible return and replacement cases, Peachy Perx will arrange the pickup and bear all shipping costs.
• If pickup is not possible from your address, our team will contact you to arrange an alternative solution.

4. How to Request a Replacement or Refund

To initiate a return, replacement, or refund, please reach out to us:

📧 Email: connect@peachyperx.com
📞 Call/WhatsApp: +91 7499647018

Please mention your Order ID and share images/video of the issue for faster resolution.

5. Notes

• Returns must be initiated within 7 days of delivery.
• Items must be in unused condition and securely packed in the original packaging.
• Products bought on discount or during a sale are also eligible for replacement/refund if they meet the above criteria.

For any additional questions, visit our Contact Us page or drop us a message.